Tuesday, June 25, 2013

Pilipinas Teleserv's New NSOHELPline.com




Kwento Ni Toto was able to be part of Pilipinas Teleserv Inc's numerous launches and events and we are great that our blog had help the company in promoting and giving awareness about the company's service for the citizen through their NSO Birth Certificate Delivery 737-1111 service and its good help option in acquiring it through their www.birthcertificates.com.ph but of course with all the needed options and improvements and integrating all the service features, they embarked on a brand relaunch. So once again Kwento Ni Toto shares in this blog what's new with Pilipinas Teleserv Inc.


Last June 8, Pilipinas Teleserv Inc held their bloggers conference at Maple Restaurant in McKinley. It was a big breakfast for every body as Pilipinas Teleserv introduce their latest development in citizen service with their all new NSOHelpline.com which encompasses all the services features based on the trusted nationwide door-to-door delivery of NSO Certificates within 2-3 days. The service also stays true in helping Filipinos find answers and solutions for nemerous NSO certificate related concerns, inquiries, and problems. It offers solutions with up-to-date information of NSO facts and consultation services for certificate problems like corrections and late registration. It also incorporates comprehensive coverage of the primary phone and chat channels and upcoming developments for SMS, social media, and mobile applications for improved convenience.





A fast and hassle-free certificate delivery that caters to the need of the Filipino citizen is answered under Pilipinas Teleserv's newest website, the NSOHelpline.com. Partnered with NSO since 2000, the new comprehensive way of having your NSO certificates delivered to you promptly and hassle-free, getting answers to your inquiries, and finding solutions to your certificate concerns.


To make it even more clear for the readers here are the current features of the new NSOHELPline.com

Check Status Feature
We carefully track each and every transaction that goes thru NSOHelpline.com. Simply use the check status feature on the site to find out where your certificate is at anytime during the process. Just enter your 10-digit reference number on the check status page and the current status of your NSO request will be displayed instantly.


New and Easy to fill out Assisted Web Form
We carefully reworded our order entry web form to make it easier for everyone to fill out the details we need to request for your NSO certificates. The information required is presented clearly with validating virtually assisted questions prompted at the appropriate times to help you.


This simply makes it easy getting your information right on the first time. With virtual assistance prompting you at the right moment, there has never been an easier way to request for an NSO certificate.


The new assisted web form, is a product of 13 years of experience and hard work by our customer service professionals and development team. It is simply the best and easiest way of getting an NSO certificate online.


Even More Payment Options
After requesting for your NSO certificate, we now offer a number of expanded payment channels. Just select which one best fits your convenience: credit card or Bancnet online, over the counter via Metrobank, Bayad Center or Bancnet ATM.



Credit card payments can be made onsite securely, quickly, and with just a click. Bancnet Online empowers you to process payments using your Bancnet account.


Metrobank payment can be done over the counter by filling-up a payment slip and transacting with the bank teller. Bayad Center also accepts payment for your NSO certificates. Simply fill-up the payment slip and process it through the cashier. Bancnet ATM payments can also be done by going and transacting at your nearest ATM.






Comprehensive FAQs List
NSOHelpline.com started out as NSO Helpline on June 7, 2000. Over the years since then and after millions upon millions of cheerfully and accurately managing NSO-related concerns, we have built a complete FAQ database of the most common NSO concerns. Browsing our expanded FAQ database allows the user to better understand his NSO-related issues at his own pace and at the leisure of his own time.


Pilipinas Teleserv is the recognized leader in Citizen Services from among the country’s world-class BPO companies, having established itself as an innovative contact center provider. The company operates services for various Philippine government agencies like the Department of Foreign Affairs, the Civil Service Commission, the Government Service Insurance System, the Bureau of Internal Revenue, and various others that have revolutionized the way citizens transact with the government. Teleserv has found its niche as a systems integrator in the industry utilizing Voice, SMS, Chat, Email, and Web-based applications into a unified communications structure.

Teleserv is the service company behind services such as: DFA Passport Appointment System – where Filipinos can acquire passport processing schedule and information, the Contact Center ng Bayan - the Philippine Government’s main helpdesk where citizens, civil society organizations, and other entities can voice their complaints and concerns with government agencies such as the Civil Service Commission, PhilHealth, Department of Trade and Industry, National Computer Center, and Department of Health, and the contact center partner of the Government Service Insurance System and the Bureau of Internal Revenue.

Pilipinas Teleserv Inc.
(02) 737-1111
NSOHelpline.com
http://www.facebook.com/citizenservices
https://twitter.com/teleserv_ph


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