TWG sanctions Grab-Move It to rightsize fleet, stop operations in Cebu, Cagayan de Oro amid accidents
Marco Polo Demo
5/04/2025 08:47:00 AM
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In a formal directive, the TWG ordered Grab-Move It to scale down its fleet to the number authorized by regulators and to cease operations in areas where it lacks government approval, including Cebu and Cagayan de Oro.
Grab-Move It has also been directed to fully comply with reportorial requirements on activation, deactivation, and reactivation of riders.
The sanction stemmed from a December 2024 Show Cause Order, where motorcycle taxi companies have been asked to explain allegations of breaching its rider allocations.
Records submitted to the TWG confirm that Grab-Move It was allowed 6,836 motorcycle taxi units by the government, but it was discovered that it operates with at least 14,662 riders— more than double its allowed number, and deemed “colorum” units against the law.
Grab-Move It was also found to have failed to report rider status changes, a key compliance requirement. The company did not refute this lapse in its response.
The TWG noted that these violations resulted in thousands of unauthorized motorcycle taxis on the road, raising concerns over safety, transparency, and regulatory oversight.
The company was likewise ordered to halt operations in Cebu and Cagayan de Oro, where it was operating without any approval or allocation from the TWG.
The Motorcycle Taxi TWG warned Grab-Move It that failure to comply with the directives will lead to further regulatory measures, including suspension of its authority to operate.
Aside from its failure to follow regulatory procedures, Grab-Move It has been criticized over a series of accidents and viral complaints involving reckless rider behavior, putting their onboarding practices and enforcement of safety standards in question.
Sen. Raffy Tulfo, chairperson of the Senate Committee on Public Services, also called the attention of Grab for the policy requiring drivers to shoulder the 20% fare discounts granted to students, senior citizens, and Persons with Disabilities (PWDs).
The Philippine Competition Commission (PCC) revealed during a Senate probe that Grab has already been fined millions of pesos for fare-related violations.
Since 2018, Grab has been penalized with fines amounting to ₱86.7 million, including ₱16.15 million for fare standards violations and driver cancellations.
Grab-Move It was also found to have failed to report rider status changes, a key compliance requirement. The company did not refute this lapse in its response.
The TWG noted that these violations resulted in thousands of unauthorized motorcycle taxis on the road, raising concerns over safety, transparency, and regulatory oversight.
The company was likewise ordered to halt operations in Cebu and Cagayan de Oro, where it was operating without any approval or allocation from the TWG.
The Motorcycle Taxi TWG warned Grab-Move It that failure to comply with the directives will lead to further regulatory measures, including suspension of its authority to operate.
Aside from its failure to follow regulatory procedures, Grab-Move It has been criticized over a series of accidents and viral complaints involving reckless rider behavior, putting their onboarding practices and enforcement of safety standards in question.
Sen. Raffy Tulfo, chairperson of the Senate Committee on Public Services, also called the attention of Grab for the policy requiring drivers to shoulder the 20% fare discounts granted to students, senior citizens, and Persons with Disabilities (PWDs).
The Philippine Competition Commission (PCC) revealed during a Senate probe that Grab has already been fined millions of pesos for fare-related violations.
Since 2018, Grab has been penalized with fines amounting to ₱86.7 million, including ₱16.15 million for fare standards violations and driver cancellations.
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