Philippine Airlines (PAL) continues to soar high, securing the second spot as the best airline in Southeast Asia based on traveler votes in the 2025 Flyers’ Choice Awards.

Philippine Airlines (PAL), the country’s flag carrier, has earned the title of Southeast Asia’s second-best airline, according to the 2025 Flyers’ Choice Awards by AirlineRatings.com. The recognition is based entirely on traveler feedback, emphasizing real passenger experience and satisfaction.

Why Philippine Airlines Stood Out

Unlike traditional airline rankings based on technical criteria, the Flyers’ Choice Awards focus on what truly matters to passengers. Votes were cast based on service quality, cabin crew performance, comfort, uniform presentation, and the overall feeling of safety and care onboard. Singapore Airlines took the top spot, while Malaysia Airlines followed PAL in third.

PAL’s customer-first approach played a crucial role in its placement. The airline has consistently delivered reliable, safe, and friendly service, gaining trust and loyalty among Filipino and international travelers.

“This award reflects the hard work of every PAL employee who puts the passenger first. It shows that people appreciate genuine care and commitment to safety and service,” said PAL President Richard Nuttall.

Recognition Based on Passenger Sentiment

The Flyers’ Choice Awards are different from AirlineRatings.com’s other recognitions like the World’s Best or Safest Airlines. Instead of expert evaluations, these awards are determined by actual flyers, making them a more authentic representation of passenger satisfaction.

Votes were collected between April and July 2025, allowing thousands of travelers to weigh in on which carriers gave them the best experience. PAL’s high placement shows it is among the most trusted airlines in the region.