Thursday, August 6, 2020

Announcement from Grab with the Temporary Suspension of GrabCar Services in areas under MECQ



We're being slightly strict quarantined and because of that many of the services will be temporarily suspended to follow the government's announcement of placing the entire Metro Manila, Laguna, Bulacan, Cavite, and Rizal under Modified Enhanced Community Quarantine (MECQ). This started last August 4. Grab temporarily suspended its GrabCar services which started Aug 4, 12MN. In light of this development, Grab, along with its partners, will continue to support our communities - the driver-partners, merchants, frontliners, and most especially our kababayans staying at home.

Safety
Grab will continue to implement its GrabProtect program to raise its bar of safety and hygiene to ensure that our communities remain safe, especially during this period. In partnership with the National Taskforce Against COVID and the BCDA, Grab will continue to provide free tests for its driver and delivery partners to ensure the safety of everyone in the platform and our communities as a whole.

Support
Grab will continue to provide livelihood security for our driver-partners as we transition them to help serve our delivery fleet services. Grab is also looking into the prospect of having our driver-partners provide mobility solutions to our hospital partners as a dedicated shuttle fleet for their medical frontliners. Likewise, Grab will continue to provide mobility solutions to our corporate and merchant partners so that their staff can continue to provide essential services during this MECQ. For driver-partners with existing loans, Grab is working with its institutional partners to extend payment holidays on their respective loans. Grab will also create donation streams for our communities who are impacted by the suspension of public transportation.

Services
For our customers and their families who are staying at home, Grabfood will offer free delivery during this period to ensure that they continue to have access to daily meal options for themselves and their loved ones. To continue providing safe and seamless access to daily essentials for our communities, GrabFood and GrabMart will remain operational from 6 AM - 12 MN depending on merchant-partner availability, while GrabExpress will remain operational 24/7. Likewise, GrabPay will continue to provide safe and convenient cashless payments to help our kababayans fulfill their transactions while staying at home.

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